Terms

Terms & conditions

Please read these terms and conditions carefully because they affect your rights and liabilities under the law, Security Grilles Direct is a trade name of Security Care Ltd.

Description, Prices & Product information

We take care to describe and show the items as accurately as possible, we carry out regular checks that the prices are correct, if an error is made and we under price a grille we will not be liable to supply the grille at the stated price.

All prices include delivery within the UK (with the exception of Scotland where there will be an additional charge) but exclude VAT, the online prices are for supplying one grille.

Please call the office on 0121 445 2587 if you intend to order more than one grille to be delivered at the same time, we will be able to give you lower price.

Please note online prices will differ from office quoted prices.

Payments

We will only manufacture the equipment after we have received payment, there may be an extra 2.5% charge for payment by credit card, customers can apply to open a trade account (subject to a credit check) but first order has to be placed on a pro forma invoice basis.

Order Confirmations

Grille Confirmation Sheet will be produced for all grilles including online orders, customers are asked to check and confirm that the sizes and specification is correct before the grille are is put into production, once the grille has been put into production it will not be possible to make any alterations or to cancel.

Availability/Returns

All the equipment we supply is custom made and can usually be supplied within 10 working days although some specialist equipment may take longer, because they are made to measure we will not be able to accept returns.

Deliveries

We will notify the customer in writing (usually email) of the delivery date and delivery address, we ask customers to have somebody available to help unload the grille.

The customer is expected to check and sign for the number of items received, damaged items should be notified within 3 days of receiving the delivery.

If we are unable to deliver the equipment on the designated day and address (the customer has not informed us of requiring a change) we will charge a minimum of £100 + vat for a re-delivery

The Company will endeavour to supply the equipment within the period stipulated or if no period stipulated within a reasonable time, but shall not be held responsible for any loss or damage arising out of delay howsoever caused.

General Contact details:-
Security Grilles Direct
Unit 3 Mercia Court
Smiths Way
Saxon Business Park
Stoke Prior, Bromsgrove
Worcestershire
B60 4GA
Tel:- 0121 445 2587
Fax:-0121 445 2551
Email:- sales@securitycare .co.uk